Find answers to common questions about our security installations, warranties, and services.
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General
10 Questions
Yes, we provide absolutely free, no-obligation security assessments and quotes for all new installations and major upgrades in Cape Town.
We service the entire Cape Town metropolitan area and surrounds, including the Northern Suburbs (Durbanville, Bellville), Southern Suburbs (Claremont, Constantia), Atlantic Seaboard, and the Winelands (Stellenbosch, Paarl).
Yes, Global Security Solutions and our installation partners adhere to strict PSIRA (Private Security Industry Regulatory Authority) regulations to ensure your safety and legality.
Absolutely. All our new installations come with a standard 1-year workmanship warranty, and all hardware carries its respective manufacturer warranty (typically 1-3 years).
Yes, we specialize in 'system takeovers'. We can often repair, upgrade, or link your existing older system to modern monitoring services without a full replacement.
We generally require a deposit for hardware with the balance due on completion. For large commercial projects, we can discuss phased implementation plans.
A standard home alarm or CCTV installation usually takes 1-2 days. Larger commercial or electric fencing projects may take 3-5 days depending on complexity.
Yes, safety is our priority. All our technicians undergo background checks and are trained to work neatly and respectfully in your home or business.
We offer emergency technical support for critical failures. For non-critical issues, we have a dedicated support line available during business hours.
We accept EFT (Electronic Funds Transfer). Banking details are provided on your invoice. We do not generally accept cash for safety reasons.
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